How to joinClick on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to orderOrder is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
PaymentWe accept payment via PAYPAL. You can pay with your paypal balance or with your credit/debit card via paypal.
- Shipping Method : Selected by customer
- Shipping Area : World-wide
- Shipping Rate : Selected by customer
- Delivery Time : 10 - 30 days
- *Shipping Method: Korea Post (national postal service)*Shipping Area: Worldwide*Shipping Cost: FREE*Delivery time: 15-35 business days- 3 Shipping Methods1) ECONOMY SHIPPING : free, No tracking number2) STANDARD SHIPPING : $2.5, offer tracking number / free for over $40 order3) EXPEDITED SHIPPING (EMS): $22, offer tracking number / free for over $150 orderEconomy and standard shipping take 10~25 business days averagely and EMS shipping takes 3~7 business days usually. Please note the shipping time does not include the customs clearance, or other potential delays.- Customs and DutiesWe always declare as GIFT and lower value(like $7~$40 / depends on parcel size) on package to avoid that kind of situation, but we cannot guarantee it will not get caught on customs.If some charge occurred, it is buyer's responsibility since it is beyond of our control.
Returns & Exchanges
RefundsIt takes 3-5 business days to appear if you paid with credit/debit card.
OtherPending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.